ATEL Communications : Business Voice Messaging

IDAP Information Systems is an outstanding "inbound" and "outbound" voice messaging system. Whether you need to automate Absence Notification calls to student households, contact your patients to remind them of upcoming appointments, deliver a personally recorded and consistent message to your entire membership, automatically survey customers or patients, or allow your clients to call in and listen to important information 24 hours a day, 7 days a week, IDAP has the system or service bureau application for you. And with an award-winning audio health library of over 330 messages in both English and Spanish, IDAP is the voice for health care providers and health promotion advocates. The state of the art messaging system includes the following technologies:

Broadcast Messaging
Appointment Reminder
Delivery Notification
Absence Notification
Inbound Messaging
Outbound Messaging
Digital Signage

See how you can benefit from the IDAP Information Systems.

Power Caller – Broadcast Messaging

Ideal for Doctors (Chiropractors, Dentists, Podiatrists, MD's) as well as schools, attorneys, churches and more.

Power Caller will help you contact your patients, members, volunteers, student households, or clients in a matter of minutes or hours – a project that would normally take days or even weeks. Power Caller is more cost-effective and time-efficient than staff calls and certainly more cost-effective than postcards, newsletters, or informational flyers that typically cost 37 cents just to mail. Let Power Caller take your communication to the next level, for just pennies per call.

Power Caller – Appointment Reminder

Don't risk another "no show" by a patient missing a scheduled appointment. For just pennies per call, you can guarantee that each of your patients will receive a call the day prior to an appointment reminding them of the day, time and more.

Delivery Notification

The EZ Caller system can make hundreds of delivery notification calls per hour, letting your customer know when their delivery is scheduled (on what day and between what hours) and how to prepare. Detailed call reports can be generated and imported back into your own scheduling program to update each individual customer's record. EZ Caller can make calls in less time and more consistently than staff and staff's time can be used for more detailed tasks.

The CALL Program for K-12 is specifically designed to meet the changing needs of an elementary, middle or high school environment. Whether you are looking for a simple way to improve attendance through absence reporting or to provide a suite of voice messaging applications to your students and parents, IDAP's CALL Program fits the job. Here are the features:

Absence Notification - Help Improve Attendance
Anonymous Tip Line - Provide a Safer School Environment
Homework Info Line - Enable Students/Parents to Stay Up-to-Date on Homework
Broadcast Messaging - Improve School-to-Home Communication
Faculty Message Center - Enhance Parent-Teacher Communication
Audio Health Library - Educate Students/Parents on Important Health Topics
Audio Bulletin Board - Inform Students/Parents of School Activities/Policies

Improving communications among students, faculty, staff, and those outside the campus community is an important priority at any educational institution. Answerline offers a variety of solutions that address the communication issues in various departments on campus. In-Bound Calling allows students to "listen" to hundreds of messages. IDAP offers an audio health library of over 300 health messages dealing with substance abuse, depression, anxiety and more. In addition, callers can listen to messages that faculty and staff record on everything from Book Store Hours to information on Campus Housing. This is also ideal for Student Government and Clubs because it allows them to inform students of numerous topics 24/7 in ways they couldn't do so before.

The Faculty Message Center enables students and faculty members as well as part-time instructors to stay in touch 24/7. The Faculty Message Center is ideal for those part-time instructors without voice mail. Fully customized for each faculty member, the Message Center enables students to leave messages and faculty members to pick them up at their convenience from any touch-tone phone.

The CALL Program benefits many departments such as Admissions and Records, Student Services, Health Office, Student Government, Associated Student Body, Campus Clubs, Administration and more.

Facts of Life Line provides over 300 messages to callers 24/7 and are supplemented with messages on local topics, such as:

Clinic hours and location
Pill supply refill
Teen theatre
Peer-to-Peer education program
Library hours and check-out procedures

Over 60 Planned Parenthood affiliates nationwide utilize the Facts of Life Line to help educate the public. Boys, girls, men, women, callers of all ages can hear a consistent message from the Facts of Life Line with up-to-date facts and figures as well as referral resources.

Through detailed statistic, a Planned Parenthood affiliate can keep track of how their program is being utilized. Anonymous statistical surveys also allow callers to provide demographic information with every call.

Smart Calls is in use by Public Health Departments throughout the country and are called hundreds of thousands of times per year. In addition to health messages provided by IDAP, messages on local topics are always provided. Some topics include: