Latest Industry News and IT Trends

What To Do When Public Business Internet Providers Fail? Put Your Business on a Metro Ethernet or MPLS Private Network

March 20th, 2012 by admin

Ready-for-a-private-business-network-275

This past week it was reported that business customers around the globe suffered unexpected network service outages when two of the largest public Internet providers, Level3 and Time Warner, encountered routing problems with their Juniper Network hardware...

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Posted in: AT&T and Verizon Alternatives, Data Network & Internet Access, Why Buy from Telecom Agents

Want to Keep Competitors From Talking to Your Best Customers? Talk to them more yourself via web conferencing!

March 20th, 2012 by admin

Talk-to-your-customers-more-with-web-conferencing

When your best customers don't have any problems they don't want to talk to any salesperson. When they do have a problem they want to talk to the very next sales person they think might be able to solve their problem. And that's a BIG problem -- for...

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Posted in: Collaboration & Conferencing, Why Buy from Telecom Agents

AT&T: Your business is important ... start paying $8 more per month for every phone line!

August 30th, 2011 by admin

Dean1

Posted 8/29/11 By Dan Baldwin Editor, 951-251-5155 email So I'm helping a large multi-location business customer sort through, analyze, organize and otherwise  "fix" their multiple AT&T and Verizon phone bills and we ran across this politely worded...

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Posted in: Uncategorized, AT&T and Verizon Alternatives, Contract & Agreement Issues, Why Buy from Telecom Agents

Why Buy From Telecom Agents? Multi-vendor technology solutions require multi-vendor technology experts

June 21st, 2011 by admin

Dean1

By Dan Baldwin, Editor Does it make sense to fire the people who know how your business-critical technology solutions work in a multi-vendor environment? You're right, it doesn't, so file this news story under "How-does-that-help-your-customers?" In...

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Posted in: Why Buy from Telecom Agents

Wondering Where Comcast Fits Into Your Voice & Data Mix? Ask a Professional Telecom Agent

June 21st, 2011 by admin

By Dan Baldwin, Editor If your business is in an area served by Comcast you've probably at least tried them at home for your local phone service or TV service. Now you're likely wondering, "How can their business voice and data services help my business...

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Posted in: Business Phone Systems, Data Network & Internet Access, Why Buy from Telecom Agents