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Wondering About "the Cloud" for Your Critical Business Applications? Check out this San Diego conference...

June 21st, 2011 by admin

Aitp-cloud-conference-flyer-banner1By Dan Baldwin, Editor Interested in rubbing shoulders with your C-levels and senior IT manager end-user businesses peers who are also interested in migrating their critical business applications to the cloud? If so, you should consider attending and sponsoring this cloud conference in September that's being produced by the San Diego chapter of the AITP (Association of Information Technology Professionals) with Microsoft as a platinum sponsor. One of the key organizers is a fellow named Marc Clark who used to be one of Qwest's top sales managers in San Diego. Today he's working with a cloud solution provider named ScaleMatrix. Following is the event flyer: Aitp-cloud-conference-flyer-590 This blog post, headlines, keywords and HTML is copyright protected by Office Technology Marketing Association. OTMA008

Tags: aitp, association of information technology professionals, business phone system, c-level, cellular network, cloud application, marc clark, Microsoft, migrating to the cloud, mobile cloud exchange, on relay, qwest, sales manager, scalematrix, senior IT manager,

Posted in: Cloud Computing (Hosting & Colocation),

What are the Benefits of Connecting Your Business to "the Cloud"? How do you choose a business cloud consultant?

March 20th, 2012 by admin

Should-your-business-be-connected-to-the-cloud Steve-handelman-atel-7 In all the years I've been helping business customers choose telecom and technology solutions I've never had a customer call and say, "I need some cloud" or "Connect me to the cloud" or simply, "Cloud me, baby!" When I have suggested to clients that their next technology solution can be provided to them from "the cloud" though some have asked, "What the heck are you talking about!" Following is the simplest answer that I've ever come up with for the question "what's the cloud?" "The cloud is actually a windowless building someplace that's built for the comfort of computers instead of people. One of the comfortable computers in the cloud is the computer that makes the 'call waiting' feature on your phone work. The cloud can accommodate almost any business computer that can help your business do almost anything."   What Parts of Your Business Benefit from a "Cloud Connection"? Maybe some, maybe none, maybe all.  The decision really boils down to your your thoughts as a business owner around "convenience, cost and security". Convenience - Can you conveniently access your business email account from any computer or smartphone? How about your accounting software or customer records? Would your salespeople be able to sell more prospects or would your customers service people be able to serve more clients if accessing your critical business information was more convenient? Cost - What is the cost associated with a "cloud feature" like having call waiting on your business phone?  How much value can you assign to not losing an important business deal that's about to close because of that call waiting feature? Now what did it cost to deliver that call waiting "cloud value"? How much extra are you paying for employees to be able to tap into the cloud features that are making them more productive? Security - When the computer that houses all your salespersons' email accounts is in your own building behind your own locked door you likely feel like the email is pretty secure, right? But what if your building burns down? What if your in-house IT technician does not upgrade your firewall properly to prevent competitors from hacking into your email server? Is your end-of-year business profit safest in a petty cash box in your receptionist's desk or in the bank down the street?   Where are the Computers that House Your Critical Business Applications? Is there a more convenient, cost-effective or secure place to house those critical business application computers?  "Cloud sellers" are going to try and convince you that "their cloud" is the most convenient, cost effective and secure place for many or all of your business applications. How do you decide if your apps should be moved into or out of the cloud? Make a list of your critical business software applications and calculate the hard and soft costs of providing for the application in your facility or in someone else's cloud. How much are you paying to make your own application computers "comfortable" in your own building?   How to Choose a Business Cloud Consultant Only you can accurately calculate the costs you're currently incurring to make your application computers comfortable. But calculating the accurate costs of moving the computer applications (and the application content) back and forth between your office users and "the cloud" that houses the application computers will take a bit of outside expertise. That's where a business cloud consultant can be pretty handy. But how do you choose? When you're interviewing potential cloud consultants for your business, following are some questions you'll want to ask. 1. Are you familiar with solving Quality of Service (QoS) transport issues? If your business application currently resides in your office, the application computer is connected to your users via your local area network or LAN -- which no doubt can handle quite a large load of data traffic without problems. Once the application server is placed into a "cloud" though the user is connected to the application server via your wide area network or WAN. WANs are generally alot "skinnier" than LANs due to cost. Making sure skinny WANs don't get congested with voice and data traffic is a QoS issue.   2. Do you work with multiple independent and competing WAN transport providers? The more independent your cloud consultant is the better your WAN transport pricing is going to be. Remember, WANs start skinny compared to the LAN throughput you're used to. The better the price you can get on your WAN, the fatter the WAN pipe you'll be able to afford.   3. Are you familiar with my business application server? While in theory, data transport mediums are agnostic when it comes to the data traffic being transported over the medium, you just never know, right? If you're moving an Exchange email server from your office to the cloud you might want to work with a cloud consultant that has moved many Exchange servers to the cloud and even has his or her own Exchange server in the cloud.   4. Do you own the cloud that you're recommending to me? This is a biggie!  The "cloud" is really a data center which is a physical building with lots of cement, wire and air-conditioning. It's not supposed to be a computer in a bedroom of some guy's parents' house.  Proper data centers cost lots of money. You want the data center that's housing your critical business applications to be owned and operated by a business that has a lot of money.  You should give a prospective business data center the same sort of critical review that you would give your business bank.   Call ATEL, We're Experienced in "the Cloud" I hate to end a blog post without inviting you to do business with ATEL. Give us a call at 858-646-4600. We'll help you understand what cloud options are realistic for your technology goals and then come up with a cloud migration strategy that fits your budget.

Tags: disaster recovery,

Posted in: Cloud Computing (Hosting & Colocation), Data Backup & Disaster Recovery, Data Network & Internet Access,

Will "Desktop-as-a-Service" or the "Virtual Desktop" Eliminate Your Need to Ever Buy Another Server?

March 20th, 2012 by admin

Desktop-vertualization-desktop-as-a-service Steve-handelman-atel-7 For over the past twenty years I've been a business consultant helping my clients with their telecom decisions. For the majority of these two decades that's meant choosing the best business phone system or the right local phone service provider. For the past decade I've focused on helping my clients choose the right wide area data networks (WANs) like MPLS or metro Ethernet to connect multiple office locations across the country. Now that many of my clients have robust data networks in place they are discovering that they no longer need to keep all their computer network servers in their own office spaces - often the most dangerous place for them to be. With ample bandwidth and network security in place, many of my clients are looking to place their application critical servers in a public or private colocation or data center facility that better protects the servers from a multitude of dangers. Still other clients are looking to entirely eliminate their need to even own servers. For them, computing is seen as a utility much in the same way as their electric lights or dial-tone.  They don't need to own a phone company to make a phone call, nor do they need to own a power plant to illuminate their office. So many are now asking, "Why am I owning and maintaining all these servers when all I want to do is 'compute'"? They wonder, "My business CRM runs on Salesforce but I don't own the computers that Salesforce runs on. I trust my online banking partners without having to own the bank's computers. Are my other applications so different?" While pushing ANY business application to the cloud once seemed far-fetched, now many businesses are asking "So which of my applications CAN NOT go to the cloud"? So while I've almost exclusively worked with various phone and data vendors in the past, now I'm starting to consult with companies like Virsage to help my business clients answer the "Which-Apps-Can't-Be-Clouded" question. Virsage is an IT company that says, "If your employees access their apps by clicking on their desktop, then all those apps can be 'clouded' with our 'desktop-as-a-service' offering". Once "in the cloud" the business receives the additional benefit of allowing any employee access to any desktop app no matter where they are in the world. Virsage-workplace-featuresWatch the video below for an overview of Virsage's desktop-as-a-service solution called "Workplace" which includes the features listed to the right. It certainly makes a lot of sense and basicly mimics the desktop-virtualization projects that many larger in-house IT organizations or currently working on or considering. Now I'm not saying that desktop virtualization should not be an in-house project as many IT directors would imaging that such projects provide job security. What I am saying is that most business owners want to know what all their options are and desktop-as-a-service might be the right solution for many businesses. What's the first step?  Give your trusted independent telecom agent or IT channel partner a call. We'll help you flesh out your virtual desktop options and then help bring in the right vendors like Virsage to produce "apples-for-apples" desktop virtualization or desktop-as-aservice proposals.   Video Explanation of "Desktop-as-a-Service"   Chris Dodge & Jason Konzak of Virsage explain their desktop virtualization "as-a-service" solution   Call ATEL to Learn About Your Desktop Virtualization Options Please call ATEL at 858-646-4600 if you're looking at "virtualizing" your desktop so we can help you pull in the right solution providers like Virsage or others.  

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Posted in: Cloud Computing (Hosting & Colocation), Convergence, Data Backup & Disaster Recovery, I.T. Services,

Should You Backup Your Critical Business Data in "the Cloud"? Can you afford a cheap solution?

March 20th, 2012 by admin

Can-you-afford-a-cheap-data-backup-solution Steve-handelman-atel-7 As a telecom consultant and "VAR" (value added reseller) for my clients, I'm always on the lookout for new technology solutions I can offer my business customers. By examining everything that comes along, I'm also in a position to consult with my customers when they get an offer from someone else that seems way too good to be true -- like what appears to be an almost unlimited amount of cloud backup storage for next to nothing.   Who Does the Backup & How It's Tested is More Important than Price I recently ran across an interesting opportunity to resell "unlimited" cloud backup storage to my business customers for just $59 per month.  Now this seems like a pretty killer deal at face value.  For just $59 per month I could give all my telecom consulting business clients "free data backup". Who-is-backing-up-your-dataOr could I? Hardrives "in the cloud" must be pretty cheap. I know this because big companies like Google sell me an extra 20 Gigs of storage a year for my Google Apps email storage for just $5 per year. I'm pretty happy having 6 years and 60,000 old emails stored with Google because Google's a pretty big company and I'm fairly confident they know how to build and manage a data server farm. (And on top of that, backing up one user's email is fairly simple.) But what about backing up "all the data" for "all your users"? The biggest expense in cloud backup is not the cost of the actual hardrive sitting in a cloud somewhere.  The biggest expense is making sure a human that knows what they're doing is backing up your critical business data properly (and not overwriting good backups with bad backups) so that when you need to restore your data, your backup data set is not corrupted.   So Who Are You Going to Trust? While it appears that I can do it for you for practically free as we learned above, I'm thinking that maybe your best bet is to let me introduce you to the technology partners that have made proper cloud data storage backup part of their business. Back in 2010, Bandwave Systems, a technology partner we do business with rolled out an online data backup solution after evaluating most of the "almost free" cloud backup solutions on the market like Mozy, Livedrive and others. After analyzing all the possible solutions they came to the conclusion that the "human interface" part of the data backup solution was the key to success. Does the person doing the backup know what they're doing, do they have access to competent live human support and are they interfacing with the solution using online displays that make the job easier to do right (and harder to do wrong)? Since first looking into which vendors are best suited to manage our clients' cloud backup, we've met others who can do a competent job as well and are trusted and recommended by us.   Call ATEL for a "Cloud Storage" Solution Review for Your Company Thinking cloud storage for your critical business data? Give us a call so we can get you connected to the right cloud data backup providers - at a low price you can actually afford!

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Posted in: Cloud Computing (Hosting & Colocation), I.T. Services,

Hosted Cloud Phones vs. Premise Based Phone System

September 16th, 2013 by admin

Hosted Cloud Phones vs. Premise Based Phone System I met with a medical design and development company that is relocating and wishing to upgrade their phone system. During the discovery phase we learned that the new office only has one Cat5e cable to each location and due to the environment they will not be adding any additional cable. For this reason they were strongly considering moving forward with a hosted solution using cable internet. I met with their IT personnel and principle partners coming in at the 11th hour. I explained that using cable internet for voice is risky as it does not provide QOS (Quality of Service) and while it does sometimes work without issue, there is no way to know this until service is installed. Due to only one data cable at each work station I proposed an IP solution using NEC hardware and Cox Communications SIP trunks. This will enable them to daisy chain their computers and handsets together using the one available cable. In addition they were wishing to implement DID (Direct Inward Dial) phone numbers. By moving forward with SIP trunks they can choose how many voice lines they require and it keeps the price point down unlike a PRI. Features they were wishing to have voicemail to email and conference calling both of which the NEC SV8100 provides. We broke down the monthly cash output of owning verses hosting (renting) as keeping monthly cost to a minimum is mandatory to the client. We determined by financing the NEC IP phone solution they will pay less each month then hosting a phone system. In addition in a few years time, they will own the system outright, eliminating the monthly charge completely.

What is a Hosted Solution?

As the name itself suggests, Hosted, Cloud or VoIP phone systems use a third party to provide 'hosting' capabilities. You need not worry about the space and cost of installing the PBX system in your office. The greatest advantage of hosted solutions is that they have minimal setup and activation costs. Hosted phone services are considered as the perfect business solution for small companies but that can scale up to 200 phones depending on the cost analysis.

What do we mean by Premise Based PBX?

Premise Based PBX can either be traditional phone system or one that incorporates VoIP technology. As a business, you have to purchase the hardware and the PBX hardware resides in your premise. Since a third party does not host it, an premise based PBX has implications related to cost and space and you are responsible for the maintenance of the PBX system as well.

Cost Comparison

Hosted, Cloud Phone Systems have much lower setup and operational costs as compared to the one that takes up space in your office. ATEL and CloudConnect Hosted VoIP services can be extremely affordable with a low up front cost. In contrast, there's a major up-front cost involved with a Premise Based PBX, often in the tens of thousands of dollars. Furthermore, you will likely need to incur additional maintenance expenses on a periodic basis as well.v Premise Based PBX can be more expensive in the short run compared to hosted system.

Scalability

Most Hosted VoIP providers can scale your VoIP system in a matter of seconds. User administrators are often given access to easy-to-use web interfaces that allow them to add additional users and extensions. Contrary to this, PBXes can be a nightmare in terms of scalability, depending on what type of hardware you have. You may need to buy additional lines, get them configured to work with your VoIP PBX and even test them before you can use them. This means that you will likely need someone to come in to do all this work for you, meaning you will fork over more money every time you add/subtract users. Hosted VoIP solutions can be scaled in hassle-free manner by contacting your hosting provider. Scaling an on-premise PBX can sometimes be a daunting task.

Maintainability

Since there is no on-premise equipment for a Hosted VoIP solution, it has minimal (often zero) maintenance costs. You not only save on money but also on space and time as well. Maintainability is a challenge for regular PBX solutions. You need to hire a dedicated PBX Administrator to manage the PBX solution if you don't already have an IT person. Furthermore, you need to ensure that there are no downtimes and outages/ issues must be fixed quickly.

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Posted in: Business Phone Systems, Business Solutions, Cloud Computing (Hosting & Colocation), Communications, Hosted System, Phone System, Technology, Telecommunications, VoIP,

How Does a Cloud-Based Phone System Work?

October 9th, 2013 by admin

Cloud Based Phone System From its humble beginnings in the 1870’s, the wire-line communications system is credited to Alexander Graham Bell’s conversion of the telegraph to a telephone. Since that time, virtually all telephone systems in place have utilized wire-lines, microwave, satellite and more recently, cell-sites. With the increased possibilities through Internet and Voice Over Internet Protocol (VOIP), the cloud has taken over many business phone systems. In this meaning, the term “cloud” means the Internet and is synonymous with Internet Phone Systems.

Benefits of a Cloud-Based Phone System

The primary benefits of a cloud based phone system are its ability to:
  • Deliver calls over the Internet
  • Route and reroute calls within a business
  • Provide exceptional telephony applications like voicemail and call recording
  • Be in a location that is safely distanced from the source of information
  • Deliver higher voice quality and carrier-grade reliability
Seemingly endless possibilities exist within cloud-based phone systems. This takes the intelligence and ability of the phone service to a “cloud,” while the familiarity of the physical phone maintains its place in the home or office. This allows even the largest organizations to integrate cloud phone systems across all of its locations, uniting offices even from a distance.  

How Does the System Work?

A cloud or Internet-based phone system usually indicates a business phone system. Phones within a cloud based phone “system” are usually a group of phones that work together, but the word “system” can also describe the connections that make a single phone work over the Internet. Use of an IP Phone System offers the ability to transmit voice, fax and other data packets over a private IP network or securely over the public Internet. Behind the scenes, you may find a fully redundant network that is based on a fiber-optic services.  

How Can You Tell if it’s a Smart Cloud-Based System?

Providers of these services should answer questions and provide details regarding a “Cloud Phone System,” including the following:
  • Advanced Voicemail
  • Provision of high quality phones
  • Continued maintenance
  • What features included
  • What amount of capital is required
  • Flexible Auto Attendant
  • Coaching Solutions
  • Time Specific Call Routing
  • Personal Call Management
  • Ease of startup
 

Moving Forward with Cloud-Based Systems

Prior to the beginning of VoIP, phone systems were all based on the public switched telephone network (PSTN) - the copper wires that completed the old-school global phone network. It was possible to have a cloud-based system within the PSTN cloud, but the real use of the term developed toward the end of the first decade of this century, as the continual trend toward cloud computing and cloud services dominated business needs to improve and increase communication. There’s never been a better time to purchase a new phone system for businesses due to the unlimited possibilities and advantages of cloud-based technology. A cloud-based phone system allows businesses to have lower expenses while eliminating the need for multiple communication providers. For businesses looking for a better way to connect, cloud-based phone systems are a valuable option to consider.

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Posted in: Business Phone Systems, Business Solutions, Cloud Computing (Hosting & Colocation), Communications, Phone System, Technology, Telecommunications,

AT&T Small Business Solutions

October 14th, 2013 by admin

Atel Communications is proud to announce the addition of AT&T Small Business Solutions to its corporate telecommunications portfolio. AT&T Small Business Solutions offer cloud computing services, which allow employees more access to company servers and databases. Further, Atel customers taking advantage of AT&T Small Business Solutions will experience increased mobility, allowing small business to operate on the go while connecting employees around the country. Atel customers will also experience an enhanced peace of mind knowing that AT&T Small Business Solutions include online data backup, preventing would-be nightmare scenarios for small business owners. To find out more about these offerings, contact Andrew Cohen at Atel Communications by phone (858.646.4600) or email (acohen@atelcommunications.com).

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Posted in: Broadband, Business Phone Systems, Business Solutions, Cloud Computing (Hosting & Colocation), Communications, Home Office Solutions, IT Solutions, Mobile Phones & Wireless Data, Phone System, Technology, Telecommunications,

Cloud Computing Accepted by More Small to Midsized Companies

February 27th, 2014 by admin


Cloud IT Spending Soars
Corporate Spending on Cloud Computing is increasing by leaps and bounds according to a report from HIS Technology. Cloud related tech spending by business is forecast to triple from 2013 to 2016 with enterprise business spending on Cloud Computing projected to be $235 billion. This year global spending for Infrastructure and services related to the Cloud will reach an estimated />74 Billion. Cloud services, applications security and data will account for an ever bigger portion of the total technology spend for most businesses valued today worldwide at about $2 Trillion. This robust growth can be attributed to an increasing number of large and small enterprises moving more of their applications into the Cloud. Cloud Computing lets consumers, business and organizations access resources from remote devices including iPad, iPhone and Android devices as well and standard PC's and Virtual Desktops. Read More »

Tags: technology, business spending, small to mid-size business, cloud services,

Posted in: Cloud Computing (Hosting & Colocation),

Put Your Phone System in the Cloud

May 23rd, 2014 by admin

Cloud is Powerful for Business Cloud based phone systems or Voice Over Internet Protocol (VoIP) are the new rage! But what are they really and how can it benefit your company? A cloud based phone system is hosted in the cloud. Sounds pretty magical right? Simply put, it means that data is stored in a secure server which you can attain over the internet. A cloud based phone system replaces traditional land lines and is typically hosted by a third party provider. So, instead of tons of wires, multiple voicemail numbers, and missed calls because you are working away from your desk, cloud based phone systems are your answer because they're accumulated digitally. Additionally, some of the greatest benefits that draws businesses to switching to VoIP systems is that it less pricey and easy to use than standard phone systems. Because of this, it greatly improves the way businesses operate. Lucky for you, ATEL offers CloudConnect, a breakthrough cloud technology. CloudConnect has become a trusted provider of Cloud Communications for many business users. The system is reliable and easy to use, yet filled with the latest features that clients nationwide are discovering beneficial to their organization's productivity. VoIP technology and CloudConnect have really changed how companies look at communications.

Why CloudConnect is right for you!

Cost Savings. A cloud system is much less expensive than traditional land lines, because domestic long distance calls are free and there are low international rates. In addition, there is no PBX equipment to purchase or install and no added maintenance contracts. Easy set-up. Because the system doesn't require wire rerouting and extra equipment, cloud-based phone systems are easy and fast to set-up. Not to mention, CloudConnect is continuously improving and adding new advanced calling feature...at no charge. Time saving. Traditional business phone systems are high maintenance and require intense set up. Skip all of that and save time. You have access to change feature settings like call forwarding and voice messaging quickly as needed. Remote capabilities. That's a fancy way of saying that you can easily hook your cloud phone system up to mobile phones, therefore you don’t have to be tied to your desk. You can also easily swap calls between your cell phone and your desk phone and your caller won't even notice. Advanced features. Today’s cloud phone systems and CloudConnect have all the advanced features you need, including message management, call forwarding, voicemail, the ability to add multiple extensions, and use different physical phone options. Your options are wide-ranging and constantly growing. The only question to ask now is "How can I switch to CloudConnect?" That's simple too, just give us a call at ATEL and we can help you improve your company's communication possibilities. CloudConnect will increase your organization's flexibility and help your employees better manage their communication needs. Once used, you'll wonder how you functioned without it! Learn more about moving your IT structure to the cloud »

Tags: technology, voip, Business Phone Systems, CloudConnect, communications,

Posted in: Cloud Computing (Hosting & Colocation),

Winter is coming -- Is your data ready?

December 15th, 2014 by admin

Even though our climate here in Southern California gives us idyllic weather for most of the year, we still have the occasional storm, as we saw last week. Extreme winds knocked out power to homes and businesses throughout the state. How did your business fare? If you had a data backup plan, you were able to resume right where you left off, opening for business with all your data intact. If not, you might have lost some data -- important transactions may have been erased or corrupted, causing you to waste time and effort to retrieve them. Our CloudRecovery service automatically backs up your data, so you're ready for the next catastrophe. Don't let winter catch you unprepared! More information »

Tags: ATEL Communications, business continuity, cloud computing, data, disaster recovery, technology, cloud services,

Posted in: Cloud Computing (Hosting & Colocation), Data Backup & Disaster Recovery,

Cloud Hosted Phones

August 11th, 2015 by admin

Cloud Hosted Phones offer an unbelievable amount of features. Disaster recovery is one key feature. Since everything is stored in the cloud, you will have continuous communication even in the case of a disaster. Another helpful feature is that you are able to have a remote office. With this system you can turn your cell phone, home phone, or even hotel phone into your office phone. Some additional features are:
  • Simultaneous Ring
  • Visual Voicemail
  • CloudConnect Toolbar
  • 14-Way Conferencing
  • Push-to-Talk
  • Call Control
  • And More

Tags: ATEL Communications, cloud phone systems, cloud services,

Posted in: Cloud Computing (Hosting & Colocation),

Cloud Desktop

February 1st, 2016 by admin

Cloud hosted desktops enable business staff to access their interface and apps on any device, from any place that has internet connection, and on any bandwidth. It provides freedom from your office so you can manage your workload from any device, whether it be laptop, tablet, or smartphone. As our premier product at ATEL, CloudDesktop is making waves in businesses and will only grow in popularity from here on out. Through our partnership with Citrix, our Cloud hosted desktops utilize state of the art technology to provide enhanced user features such as smooth roaming across devices (touch or keyboard), single sign-on across services, and high-definition experiences regardless of connection type. Cloud hosting with CloudDesktop also means information security and quick uptime after service lapse from natural or man-made disasters. Your data is not only flexibly accessed but also backed up to a fail proof system.  

Another reason to choose CloudDesktop is for the customization and supreme customer service you receive from ATEL. Customers can select and add their own desired apps to their desktop package in the cloud and pay for it on a monthly scale up or down basis. Software upgrades occur automatically and quickly while saving you money, as customers pay only for what they use, adjusting as needed. At ATEL, customer satisfaction is our priority, which means you receive 24/7/365  technical support and care. Our Cloud Help Desk experts work with customers to solve any issues and make the user experience as hassle-free as possible, leaving you free to focus on the growth and progress of your business. Visit our website to learn more: http://www.atelcommunications.com/cloud-desktop.aspx

 

Tags: Atel, technology, business communications, Cloud Desktop,

Posted in: Business Solutions, Cloud Computing (Hosting & Colocation),

Connection Perfection ATEL Communications

July 4th, 2016 by admin

At ATEL Communications we are certified vendors for products from a variety of phone and unified communications companies including NEC, CloudConnect, Allworx, Cisco, Plantronics, Zeacom, and Polycom. Have a different system from what's listed and need servicing? We can do that too! Also, if these companies sound foreign to you, our customer service representatives will be happy to help direct you to a specialist.
We understand that better connections can make a world of difference in the efficiency of your business. Some of our other phone products include hosted phones, cabling and more. If these services interest you, let us help you reach the connection perfection for your business.

Tags: Allworx, NEC, Unified communications, Polycom, CloudConnect, Cisco, Plantronics, Zeacom,

Posted in: Business Phone Systems, Cloud Computing (Hosting & Colocation), Communications, Carrier Services,

The Many Benefits of Hosted Phones

May 19th, 2017 by admin

With so many features available through hosted phone systems, we understand that some people are torn. On the one hand, additional features provide more tools for improving productivity, while on the other hand they require more training and can lead to more complicated processes. Still, we believe that the benefits more than make up for the short time it'll take you to adjust.

Call features that will make phone calls easier include:

  • call recording using standard MP3 format
  • push to call for a modern-day intercom
  • call swap between devices
  • simultaneous ringing connects to all of your set up devices
  • 14 way conferencing replaces frustrating conference bridges

In addition, you can easily set up a back-up plan for emergencies. This way, customers and vendors can still reach you even if the office is closed for snow, hurricanes, tornadoes - you name it! Your callers see you as reliable and you can keep business going even during a disaster. Work from home or while on a business trip with easy mobility solutions. Receive voicemail messages through your email, so they're simple to access, save, and share. You can even take advantage of cutting-edge voice to text software!

But enough about the benefits. ATEL Communications can advise you on the best solutions and applications to suit your business needs. Take a look at our catalog of hosted phones and be sure to let us know if you have any questions.

Tags: cloud phone systems, cloud solutions, phone system, cloud hosting, hosted systems,

Posted in: Cloud Computing (Hosting & Colocation), Phone System, Products,