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Hosted Phone Systems

April 12th, 2016 by admin

Hosted phone systems have an incredible list of features that can make a substantial difference in the productivity of any business. Hosted systems make it much easier to effectively communicate between one office or many offices. Some other features include 14-way call conferencing, disaster recovery,...
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Posted in: Hosted System,

Hosted Cloud Phones vs. Premise Based Phone System

September 16th, 2013 by admin

I met with a medical design and development company that is relocating and wishing to upgrade their phone system. During the discovery phase we learned that the new office only has one Cat5e cable to each location and due to the environment they will not be adding any additional cable. For this reason...
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Posted in: Business Phone Systems, Business Solutions, Cloud Computing (Hosting & Colocation), Communications, Hosted System, Phone System, Technology, Telecommunications, VoIP,

How To Select A Call Center Service

September 11th, 2013 by admin

In the small and medium sized business realm, outbound phone rooms and inbound call centers are not just for toner sales or mail order catalogue companies. Any business that has one or more employees that spend most of their day on the phone talking to customers or prospects has a "call" or "contact...
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Posted in: Business Phone Systems, Business Solutions, Communications, Hosted System, Phone System, Telecommunications,

ATEL's Superior Customer Care

September 29th, 2010 by admin

Our customer was having a terrible experience with a Hosted System from 8X8.  They had the system for a year and it never worked.  They had outages and dropped calls.  8X8 tried tied to fix it and all they did was cost our customer time and money.  They replaced the router and that did not help.  They...
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Posted in: Hosted System, IP, Phone System, PRI T1, Web/Tech,