Music On Hold

June 17th, 2015 by admin

Imagine calling a business for information and immediately being put on hold. As the time went by in pure silence, you would become bored and begin to wonder if they had forgotten about you. Even if you are only on hold for a couple minutes, if there is nothing to listen to, you may feel like you’ve been on hold for a lot longer than you actually have been. That’s why if you own a business where your clients call into your office, then music on hold is a must have. Let ATEL create your message on hold! Not only will you be able to educate your customers and enhance your corporate image, but you will also increase your sales. Learn more

Tags: Atel, technology, Music On Hold, Products,

Posted in: Products,

Multi-Location Phone System

May 15th, 2016 by admin

We recently did a multi-location phone system installation for a pharmacy with offices in Imperial Beach, Chula Vista, and Michigan! If you have a business with geographically spread out offices, ATEL can help you connect them all! Make communication as simple as possible between your various offices, by letting us solve your communications needs. Contact us for more information.

Tags: ATEL Communications, business phone system, technology, telecommunications, multi-location,

Posted in: Products,

UniFi Wireless Solutions

December 9th, 2016 by admin

wireless Simple and reliable – two words we don’t often hear when people are discussing their wireless solutions. We all have complaints about spotty networks, poor coverage, and hard-to-manage systems. We believe that the UniFi’s Enterprise WiFi solutions are the right fit for any business looking for s high-performance, long-range, and easily managed wireless system. In addition to featuring the latest in Wi-Fi 802.11AC MIMO technology, the UniFi products come with software to simply control your network settings from any standard web browser. The software controller works on on-site computers or can be run from public or private cloud services. In contrast to other wireless controllers that require trained administrators, this software is simple and requires no special training. We encourage you to review the Data Sheet we’ve shared on our site to learn about UniFi’s feature-rich products and powerful software. Have any questions? Contact us here…

Tags: wireless internet, unifi, enterprise wifi, access software,

Posted in: Broadband, Data Network & Internet Access, Fixed Wireless, Products,

The Many Benefits of Hosted Phones

May 19th, 2017 by admin

With so many features available through hosted phone systems, we understand that some people are torn. On the one hand, additional features provide more tools for improving productivity, while on the other hand they require more training and can lead to more complicated processes. Still, we believe that the benefits more than make up for the short time it'll take you to adjust.

Call features that will make phone calls easier include:

  • call recording using standard MP3 format
  • push to call for a modern-day intercom
  • call swap between devices
  • simultaneous ringing connects to all of your set up devices
  • 14 way conferencing replaces frustrating conference bridges

In addition, you can easily set up a back-up plan for emergencies. This way, customers and vendors can still reach you even if the office is closed for snow, hurricanes, tornadoes - you name it! Your callers see you as reliable and you can keep business going even during a disaster. Work from home or while on a business trip with easy mobility solutions. Receive voicemail messages through your email, so they're simple to access, save, and share. You can even take advantage of cutting-edge voice to text software!

But enough about the benefits. ATEL Communications can advise you on the best solutions and applications to suit your business needs. Take a look at our catalog of hosted phones and be sure to let us know if you have any questions.

Tags: cloud phone systems, cloud solutions, phone system, cloud hosting, hosted systems,

Posted in: Cloud Computing (Hosting & Colocation), Phone System, Products,