Latest Industry News and IT Trends

Music On Hold

June 17th, 2015 by admin

Imagine calling a business for information and immediately being put on hold. As the time went by in pure silence, you would become bored and begin to wonder if they had forgotten about you. Even if you are only on hold for a couple minutes, if there...

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Posted in: Products

Customer Service in the Telecommunication World

August 19th, 2010 by admin

Recent Examples of ATEL Customer Loyalty  Customer service, anyone?  In retail, they say everything has to do with location, location, location.  Well, I’m happy to report that my “boss-man” has built his reputation through 25 years in...

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Posted in: Uncategorized