Managed IT Services

For many small and medium businesses, having the right expertise on your IT staff is challenging. It's nearly impossible to staff all of the technical experts you need, and managing outages, data backups, updates or moves/adds/changes can be challenging even for the most complete IT teams.

With ATEL Communications on your side, you can bolster your current IT staff without having to maintain a full roster of employees that you only need once in a while. Here are just a few of the proactive IT Managed Services that our team provides:

Cloud Computing

• Virtualization
• Cloud data backup
• Resource monitoring and management
• Web services
• Network Support
• Cloud security
• Business Continuity

Network & Cyber Security

• IT consulting and networking
• Firewalls and anti-virus protections
• Designing solutions for data privacy
• Security assessments
• Regulatory compliance
• Network vulnerability scanning
• Intrusion and malware detection
• Penetration testing
• Mobile management and security
• O/S Patch Compliance

IT Consulting & Networking

• Network analysis, design and troubleshooting
• Office cabling & networking
• Remote monitoring and support
• Desktop support – end user support (on-site and/or remote)
• Server setup and management (Microsoft & Unix platforms) (on-site and/or remote)
• Virtual Private Network (VPN) and Wide Area Network (WAN) setup
• Managed support (monthly & on-call)
• On-site and remote backup service(s)
• After-hours help with moves, server migrations and upgrades
• Security analysis with threat blocking
• Complete IT Outsourcing
• Asset Management
• Relocation/Expansion Planning
• Disaster Recovery Planning
• Hardware Repair and Service
• Data Center and Contact Center design and implementation

Software & Training

• Software-as-a-Service (SaaS)
• Timberline accounting (training for in-house IT and/or accounting department)
• MAS 90/200 (training for in-house IT and/or accounting department)
• Microsoft Office training (training for in-house IT and/or accounting department)
• Software support for all Microsoft products and Windows 8, 10
• Unix training