Managed Services

For many small and medium businesses, having the right expertise on your IT staff is challenging. It's nearly impossible to staff all of the technical experts you need, and managing outages, updates or moves/adds/changes can be challenging even for the most complete IT teams.

With ATEL Communication on your side, you can bolster your current IT staff without having to maintain a full roster of employees that you only need once in a while. Here are just a few of the services that our managed IT staff provides:

Cloud Computing

Cloud Computing
  • Virtualization
  • Cloud data backup
  • Resource monitoring and management
  • Web services
  • Network Support

Security

Cyber Security
  • IT consulting and networking
  • Firewalls
  • Security assessments
  • Regulatory compliance
  • Network vulnerability scanning
  • Intrusion detection
  • Penetration testing

IT Consulting & Networking

IT Consulting
  • Network analysis, design and troubleshooting
  • Office cabling & networking
  • Remote monitoring and support
  • Desktop support – end user support (on-site and/or remote)
  • Server setup and management (Microsoft & Unix platforms) (on-site and/or remote)
  • Virtual Private Network (VPN) setup
  • Managed support (monthly & on-call)
  • On-site and off-site backup service(s)
  • After-hours help with moves, server migrations and upgrades
  • Security analysis with threat blocking
  • Complete IT Outsourcing
  • Asset Management
  • Relocation/Expansion Planning
  • Disaster Recovery Planning
  • Hardware Repair and Service
  • Data Center and Call Center design and implementation

Software

Microsoft Software
  • Timberline accounting (training for in-house IT and/or accounting department)
  • MAS 90/200 (training for in-house IT and/or accounting department)
  • Microsoft Office training (training for in-house IT and/or accounting department)
  • Software support for all Microsoft products
  • Unix training