Remote Worker Enablement
As a business leader, here's what you need to know:
We’re Here to Help
Work at home is the new normal. It's one of the best ways to protect your employees from exposure to the novel virus. So how can you as a business owner prepare to transition your workforce into a work-at-home team that still performs at a high level? We've created a step-by-step process to help you prepare.
Six Steps to Enable Your Remote Workers
High Speed Internet
The first thing you need to do as a business owner is to survey your employees to see what kind of broadband they are using at home. To run business voice and video calls, they're going to need plenty of throughputs. A good standard that should provide enough horsepower is 50 Mb down, 5 Mb upload speed.
Move Your Phone System to the Cloud
Here are the key features of UCaaS that will enable your work-at-home employees by leveraging the benefits of unified communications in the Cloud:
- Video Conferencing
- Mobile App
- CRM Integration
Move Your Desktop Workspace to the Cloud
With Active Directory, you can ensure certain file-sharing rules within your own Local Area Network. Two promising technologies address these features and move them all to the Cloud while maintaining centralized control over access permissions.
- Workspace as a Service
- Desktop as a Service
Move Your Contact Center to the Cloud
Does your business have a contact center or help desk in-office? Having a Cloud Contact Center solution allows your employees to support your clients while working from home.
Identify & Provide Necessary Devices
Don't let Coronavirus hold your company back; make sure that your employees have the technology they need:
- Mobile or soft phone
- Desktop or lap top computer
Remote File Share
When you send your workers home, they must be able to share, collaborate on, and store files in the Cloud. The most popular cloud file storage providers are:
- Microsoft Office 365 (OneDrive)
- Google G-Suite (Google Drive)
How Can You Make the Pivot?
If you'd like assistance in putting a work-at-home technology plan in place, contact us and we'll get you in touch with our trusted advisors.