EASY TO SET UP, MANAGE, AND USE YOUR PHONE SYSTEM

An office phone and mobile phone both using UNIVERGE Blue Connect

Get started quickly using your current phone number and preconfigured phones to connect to the internet in no time, no complex hardware required.

STAYING CONNECTED & PRODUCTIVE

A tablet, office phone, and mobile phone both using UNIVERGE Blue Connect

UNIVERGE BLUE® CONNECT combines your phone system, chat, video, screen sharing, file management and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by NEC Stress-Free Cloud Experience.

Close up of a women using a headset

INTEGRATED WITH ENGAGE

Using advanced skill-based routing with automatic call distribution (ACD), callers are directed to the next available agent and the most suitably trained agent available.

UNIVERGE BLUE ENGAGE

UNIVERGE Blue Connect integration with Microsft Teams being show through the app interface

THE PERFECT COMPLEMENT TO MICROSOFT TEAMS

  • Powerful Phone System: Seamlessly add award-winning cloud voice to Teams and get the features, reliability, and flexibility your business needs.
  • Integration Your Way: Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.
  • Advanced Features: CONNECT includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.

COST EFFICIENT

With UNIVERGE BLUE CONNECT, there is no phone system hardware to buy, install, manage, upgrade, or replace.

  • Service is based on number of users and not on number of lines
  • Voice and data are consolidated onto one network for centralized management.
  • Flat, per-user rates include no extra or hidden fees but set monthly costs
  • 100+ enterprise-grade calling features are included in the service for optimal functionality.
A man in a suit and tie talking on his moblie phone with his other hand in his pocket
Close up of a tablet being used for a video conference call

INCREASE TRANSPARENCY

UNIVERGE BLUE CONNECT Desktop and Mobile Applications make collaboration easier whether on-site or working remotely.

  • Place calls, send chats and texts, share files, and start a video conference regardless of location.
  • Assign a single phone number as the main point of contact for centralized responsiveness.
  • Transfer calls between devices without the fear of becoming disconnected.
  • Allows teams to view availability (presence) and reach colleagues on their device of choice.

INTEGRATIONS OUTSTANDING ALONE, EVEN BETTER TOGETHER

Integrate communication workflows into the tools you use every day.

  • Embed UNIVERGE BLUE CONNECT into productivity tools to automate business workflows and maximize employee efficiency
  • Streamline workflows - Save time from switching between applications
  • Easy to deploy - simple integration setup with step-by-step instructions
  • Easy to use with no training required
Univerge Blue Connect & Engage integration chart showing integration with the following: Microsoft Dynamic 365, Salesforce Service Cloud, SugrCRM, Oracle NEtsuite, Office 635, G Suite, Outlook, Slack, and Microsoft Teams

TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH FULLY INTEGRATED UNIFIED COMMUNICATIONS

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STRESS-FREE CLOUD EXPERIENCE

SECURITY

Advanced protection against malware, viruses, phishing, and hackers

SUPPORT

24/7 support from live experts EVERY time you call

COMPLIANCE

Built to help healthcare, legal services and financial firms stay compliant

RELIABILITY

Ready when you are, whether you’re in the office or working remotely

SCALABILITY

30+ integrated apps that are easy to add as your business grows

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EVERYTHING YOUR TEAM NEEDS FOR CLOUD-BASED CONNECTIONS

GET CONNECT