Zoom Phone

Modern Cloud Phone System

Zoom Phone includes traditional PBX features that enable employees to talk and interact in new ways to keep businesses moving.

Centralized Management

Provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal.

Secure and Reliable

The globally distributed Zoom cloud platform delivers secure HD audio with enterprise-class reliability and quality of service.

Intelligent Call Routing & Management

Never miss a call. With intelligent personal and system call routing capabilities, calls are efficiently connected.

Auto Attendant / IVR

Reduce the workload of your administrative assistants by creating automated attendants with easy-to-use call routing wizards.

Voicemails and Call History

View your call history, listen to or read transcribed voicemails, and return calls directly from the app.

Caller ID and Dialing Personas

Easily change the phone number or persona to represent the type of call you're making.

Call Recording

Quickly and efficiently preserve and review phone conversations with the on-demand call recording feature.

Shared Line Appearance/Delegation

Assign a delegate to screen and make calls on behalf of another person. Easily see calls placed on hold and select them to answer.

Modern Desktop & Mobile Apps

Powerful apps unlock the ability to communicate and interact with contacts from any device, from anywhere, anytime.

Interoperability With Standards-Based Endpoints

Preserve the traditional desk phone experience with native support for standard SIP-based VoIP devices from third-party vendors like Polycom and Yealink.

Example image of the Zoom Phone User Interface

How does a modern enterprise cloud phone system change your business?

Admins are more efficient than ever with call delegation, automated attendants, and intelligent call routing.

Your team is always connected and responsive, whether they're at their desks or on the go.

Integrated directories make calling a coworker as easy as searching for their name.

Your team has more control over when, where, and how they recieve and make phone calls.

Configurable caller ID lets your team customize the displayed phone number when making outbound calls.

Consolidate carriers and disparate systems into a single platform.

Support for Leading Hardware Manufacturers

Business Logos

Product Overview (PDF) Data Sheet (PDF)