Career Opportunities

VoIP / Voice Engineer

We are seeking an experienced VOIP/Voice engineer to join our team! This is a great opportunity with a dynamic, growing Interconnect located in San Diego.

In this role you will be responsible for providing NEC Telephone & Voicemail, CCTV, Access Control, Paging systems support and assistance. You will play a key role in the day-to-day operations, requiring demonstrated troubleshooting ability. This position requires a quick study with a strong work ethic.

Knowledge/Skills/Abilities and Qualifications:

  • Expert VOIP troubleshooting/understanding
  • Experience in PC including general networking and troubleshooting skills
  • Strong understanding of IP troubleshooting
  • Strong logic and critical thinking skills
  • Willingness to Learn
  • Be respectful and courteous to customers and fellow employees‬‬
  • Self-motivated, efficient and able to adapt to a variety of situations as they arise
  • Self-starter who is able to work effectively without regularly needing to be told what to do
  • Customer service orientation with the ability to work with customers and co-workers
  • Experience pulling and terminating cable and performing punch downs would be helpful

Responsibilities/Duties:

  • Provide technical support over the phone and remote sessions
  • Effectively communicates complex issues to higher-level specialists for resolution
  • Visit Customer premises for Service calls
  • Install, Program, and Troubleshoot NEC Telephone & Voicemail systems
  • Maintain and Customize CCTV and Access Control systems
  • Pull, Terminate, and Repair CAT5e, CAT6, CATV, RG6, Composite, Fiber cabling
  • On Call rotation availability for after-hours emergencies

Apply Today »