May 27th, 2014 by admin
Would you like to have financial reporting tools, trouble ticketing and inventory management at your fingertips? With ATEL you can! With our Telecom Expense Management Portal (TEM) you will have access to all of these tools 24 hours a day, 7 days a week, 365 days a year. With TEM, you can gain clear insight, see complete management of your inventory and track your operating costs.
Essentially, TEM means having the ability to manage your wireless, voice, and data environment with the objective to reduce risk and cost. You can do this yourself, via a web-based software or you can partner with ATEL to handle the process and get you started with these services. Whoever does it, it consists of building an accurate real time inventory, assembling all of your telecom bills and looking for overcharges through a telecom audit. It also includes searching for contract violations, negotiating directly with vendors to get a better deal and optimizing your environment to save money.
There is no need to waste your time sitting on the phone with a representative when you can be independently managing your trouble tickets through My Service Center. Not only will you be able to log and track your trouble ticket and support issues, but you can also follow up on the status resolution. Plus, you can manage your account changes on your own as well as pull reports on support issues or requests from the last year.
With ATEL's Telecom Expense Management Portal you can also mange invoice integration and rebilling. You can save time by streamlining and simplifying billing operations with only one monthly bill to pay online and reduce the hassle and confusion of managing multiple partners, services and concerns. You'll take comfort knowing where you're spending your money with the detailed online reporting.
Now that you know what TEM means, let ATEL help deliver a solution to fit your organization. Call one of our experts today! Learn More »