Latest Industry News and IT Trends

Why Should My Business Go with an NEC SV9300 and What Are the Benefits of the Univerge Blue Services?

May 11th, 2022 by admin

Business team in meeting room using multiple mobile devices while on video conference call.

Intelligent Communications for Small & Medium Sized Businesses With over 100 years of real-world experience and substantial investment in advancing communications, backed by NEC, UNIVERGE BLUE benefits far exceed the competition. NEC...

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Posted in: Business Phone Systems, Communications

Can a Business With a Phone System or Hosted Phone System Remove a Pots Line Away From Critical Emergency Services Like Elevators or Fire Alarms?

April 1st, 2022 by admin

Close up of a fire alarm on a brick wall.

Currently, There Is a Long-Term Process of Eliminating Analog Telephone Lines in the Communications Space, AKA Plain Old Telephone Service (POTs) Here at ATEL Communications, we have a firm understanding of this shifting landscape. Emergency communications...

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Posted in: Business Phone Systems, Communications, Services

What are the main differences between a Premises Based PBX compared to a Cloud Based PBX?

March 31st, 2022 by admin

Smiling service representatives seated in a row at long desk answering phones.

Sometimes, one of the most complex decisions that a business leader can make is what to upgrade the company’s phone system to. For example, you might be using an on-premises PBX, but then you have recently discovered it doesn’t adhere to...

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Posted in: Business Phone Systems

How ATEL Communications Can Support a Remote Workforce

May 26th, 2020 by admin

An older man using a headset while working on his laptop at his desk inside his home

Many businesses are finding the switch to a remote workforce to be challenging. Some of the most significant challenges they're facing are acquiring the right tools to make the transition to working remotely as seamless as possible for their operations....

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Posted in: Business Phone Systems, Business Solutions, Phone System, Technology, Video Conferencing, Services, Support

Staying Busy

July 6th, 2018 by admin

Yellow construction helmet

ATEL has been busy working with the City of Escondido to replace their legacy phone system that cover 600 stations, everywhere from Police and Fire Departments to administrative and community buildings! Although the competition was tough, ATEL was...

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Posted in: Business Phone Systems, Customer Satisfaction, News

Connection Perfection ATEL Communications

July 4th, 2016 by admin

At ATEL Communications we are certified vendors for products from a variety of phone and unified communications companies including NEC, CloudConnect, Allworx, Cisco, Plantronics, Zeacom, and Polycom. Have a different system from what's listed and need...

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Posted in: Business Phone Systems, Cloud Computing (Hosting & Colocation), Communications, Carrier Services

AT&T Small Business Solutions

October 14th, 2013 by admin

Atel Communications is proud to announce the addition of AT&T Small Business Solutions to its corporate telecommunications portfolio. AT&T Small Business Solutions offer cloud computing services, which allow employees more access to company servers...

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Posted in: Broadband, Business Phone Systems, Business Solutions, Cloud Computing (Hosting & Colocation), Communications, Home Office Solutions, IT Solutions, Mobile Phones & Wireless Data, Phone System, Technology, Telecommunications

How Does a Cloud-Based Phone System Work?

October 9th, 2013 by admin

Cloud Based Phone System

From its humble beginnings in the 1870s, the wire-line communications system is credited to Alexander Graham Bell’s conversion of the telegraph to a telephone. Since that time, virtually all telephone systems in place have utilized wire-lines, microwave,...

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Posted in: Business Phone Systems, Business Solutions, Cloud Computing (Hosting & Colocation), Communications, Phone System, Technology, Telecommunications

Mobile Office Workers

September 19th, 2013 by admin

mobile office workers

Does your company need office desks, office computers and office phones for some outside sales employees? When they're on their office phone they're talking to someone in another location so are they better off out in the field on a cell phone remote...

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Posted in: Business Phone Systems, Mobile Phones & Wireless Data, Phone System, Technology, Telecommunications

Hosted Cloud Phones vs. Premise Based Phone System

September 16th, 2013 by admin

Hosted Cloud Phones vs. Premise Based Phone System

I met with a medical design and development company that is relocating and wishing to upgrade their phone system. During the discovery phase we learned that the new office only has one Cat5e cable to each location and due to the environment they will...

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Posted in: Business Phone Systems, Business Solutions, Cloud Computing (Hosting & Colocation), Communications, Hosted System, Phone System, Technology, Telecommunications, VoIP

How To Select A Call Center Service

September 11th, 2013 by admin

In the small and medium sized business realm, outbound phone rooms and inbound call centers are not just for toner sales or mail order catalogue companies. Any business that has one or more employees that spend most of their day on the phone talking...

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Posted in: Business Phone Systems, Business Solutions, Communications, Hosted System, Phone System, Telecommunications

SV 8100 Solution for 2 Location Customer

September 6th, 2013 by admin

Yesterday I was out at an account presenting a two site SV8100 network solution to replace older systems. The topic of telephony lifecycle was one of the many we discussed but the concept of voice systems even having a lifecycle still seem to be misunderstood...

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Posted in: Business Phone Systems, Business Solutions, Phone System, Technology, Telecommunications, VoIP

Wondering Where Comcast Fits Into Your Voice & Data Mix? Ask a Professional Telecom Agent

June 21st, 2011 by admin

By Dan Baldwin, Editor If your business is in an area served by Comcast you've probably at least tried them at home for your local phone service or TV service. Now you're likely wondering, "How can their business voice and data services help my business...

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Posted in: Business Phone Systems, Data Network & Internet Access, Why Buy from Telecom Agents