March 20th, 2012 by admin
When your best customers don't have any problems they don't want to talk to any salesperson. When they do have a problem they want to talk to the very next sales person they think might be able to solve their problem. And that's a BIG problem -- for...
Posted in: Collaboration & Conferencing, Why Buy from Telecom Agents
March 20th, 2012 by admin
This past week it was reported that business customers around the globe suffered unexpected network service outages when two of the largest public Internet provers, Level3 and Time Warner, encountered routing problems with their Juniper Network hardware...
Posted in: AT&T and Verizon Alternatives, Data Network & Internet Access, Why Buy from Telecom Agents
March 20th, 2012 by admin
When I sold my first Internet T-1 to a business customer a decade ago I was amazed that a business would spend over $800 a month to have their data "go really fast" as compared to what they would get with a slower dial-up Internet connection. Since...
Posted in: Uncategorized, Data Network & Internet Access
March 20th, 2012 by admin
In all the years I've been helping business customers choose telecom and technology solutions I've never had a customer call and say, "I need some cloud" or "Connect me to the cloud" or simply, "Cloud me, baby!" When I have suggested to clients that...
Posted in: Cloud Computing (Hosting & Colocation), Data Backup & Disaster Recovery, Data Network & Internet Access
March 20th, 2012 by admin
Many ATEL customers already have or are considering the NEC Univerge SV8100 phone system. Below is a video that simply shows how the unified communications "presence" feature works. When watching the video be sure and click the "full screen" icon...
Posted in: Convergence, Unified Communication
March 20th, 2012 by admin
For over the past twenty years I've been a business consultant helping my clients with their telecom decisions. For the majority of these two decades that's meant choosing the best business phone system or the right local phone service provider. ...
Posted in: Cloud Computing (Hosting & Colocation), Convergence, Data Backup & Disaster Recovery, I.T. Services
March 20th, 2012 by admin
As a telecom consultant and "VAR" (value added reseller) for my clients, I'm always on the lookout for new technology solutions I can offer my business customers. By examining everything that comes along, I'm also in a position to consult with my...
Posted in: Cloud Computing (Hosting & Colocation), I.T. Services
February 7th, 2012 by admin
Many ATEL customers already have or are considering the NEC Univerge SV8100 phone system. Below is a video that simply shows how the unified communications "presence" feature works. When watching the video be sure and click the "full screen"...
Posted in: Uncategorized